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Dispatch is the modern field service experience platform, purpose-built to solve the communication gap between enterprise brands, 3rd-party contractors, and the consumer. Most brands rely on independent local partners to deliver the on-demand expertise required for local installation, repair, support or maintenance services, leaving the customer experience and brand`s reputation at risk. Today`s consumer expects a transparent and effortless service experience and judges brands on their ability to meet that expectation. Dispatch powers modern service by seamlessly connecting brands to an army of expert-on-demand local contractors, providing those contractors an intuitive platform to assign and manage jobs, and communicating service details automatically to the customer via their mobile device. When coupled with a CRM or existing field service management software, Dispatch automatically synchronizes customer, performance and job data between systems. Ultimately, Dispatch links the people, process, and data to create a modern service experience that delights customers, empowers contractors, and promotes a positive brand image for the enterprise.
CIMCON Lighting is the worlds leading provider of software powered lighting controllers and Internet of Things (IoT) enabled Smart City lighting management solution. The company helps cities run smarter while reducing energy and maintenance costs. The companys solution has been implemented in over 50 cities in 16 countries. The company uses LED lighting to create a wireless sensor network and platform enabling cities to implement a variety of Smart City applications to manage outdoor lighting, monitor air quality, meter electric vehicle chargers, improve public safety and security, optimize parking, traffic and waste management to improve the quality of life for city residents. There are over 315 million street lights worldwide and 42% of the street lights will be networked to make them smart over the course of the next decade. Global Internet of Things (IoT) investment in the street light market will cumulatively reach $69.5 billion over the next decade, according to a new study published by the Northeast Group.
EazyBusiness is a Palo Alto, CA-based company in the Software and Internet sector.
We are building the first cognitive computing product that intersects artificial intelligence, machine learning, and decision intelligence called DICE (Decision Insights Computation Engine). It uncovers trends and behaviors to predict and influence future outcomes by quantifying how people make decisions.
Avid Design is a Norcross, GA-based company in the Software and Internet sector.