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Overclockersclub.com is a Richmond, BC-based company in the Software and Internet sector.
Scinomix provides laboratory automation solutions to customers in the Life Science Industry all over the world. We strive to be a leading provider in our field by committing to quality, reliability, value, and customer service. Call us today at 314-298...
Founded in 2006, Afiniti is a world-leading applied artificial intelligence company that uses patented technology to pair customers and contact center agents based on how well they are likely to interact. Afiniti uses a cutting-edge AI solution to identify and predict patterns in human interactions, subsequently using these predictions to optimally pair customers with contact center agents. In most contact centers today, as a customer contacts a company, they are typically routed to the next available agent. Afiniti® Enterprise Behavioral Pairing™ opens up a whole new world of possibilities that lead to better customer interactions by going beyond this sequenced routing system. As agents become free, our AI deploys specialized machine learning techniques to identify agents` unique interaction histories. In parallel, the technology identifies customers` histories and likely intent, in order to predict which customer-agent pairing is most likely to result in a successful outcome. On the back end, Afiniti further leverages AI and machine learning techniques to identify overarching conversational patterns. Its algorithms continually learn and improve, analyzing millions of interactions every day. Afiniti works closely with clients, using these observations to optimize pairings for the particular KPIs that matter most to their business, such as sales, retention, or collections.
Cigniti Technologies is the World’s 3rd largest Independent Software Testing Services Company, headquartered in Dallas, TX. Cigniti’s test offerings include TCoE, Enterprise Mobility Testing, Testing on Cloud, Big Data Testing, Functional, Automation, Security and Performance Testing services. With a team of over 1400 people, Cigniti operates out of 1,40,000 sq ft of office space spread across US, UK, India, Australia and Canada. Over the last 15 years, Cigniti has helped Enterprises and ISVs across verticals build quality software while improving time to market and reducing cost of quality. Cigniti has translated its R&D into SMART Tools that accelerate testing and help improve the quality of services delivered to clients. Cigniti is the world’s first Independent Software Testing Services Company to be rated at CMMI SVC1.3 maturity level 3 and is an ISO 27001:2005 certified organization. Cigniti has India`s first of its kind Robotics Test Lab, HP co-branded mobile test lab and a world class performance test lab. Cigniti has strategic alliances with the leading product, tool and technology vendors. Recognized as a leader in IP led testing services by industry analysts, Cigniti Technologies has been ranked as a Leader in Software Testing by NelsonHall, the leading global IT outsourcing analyst firm. NelsonHall ranked Cigniti Technologies as a Leader in all three market segments it analyzed i.e. Overall, Efficiency Clients and Transformation-Focused Clients. Gartner has recognized and listed Cigniti as a Pure-Play Testing services provider with multi domain skills. Cigniti was also recently mentioned by Forbes in Asia’s 200 best under billion companies and is also the recipient of the prestigious Frost and Sullivan Customer Value Leadership Award for Global Automated Software Testing Services - 2014.
Loop helps brands build better customer relationships through one of the most fragile interactions: returns.