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Like so many other great companies, Janrain started with a simple observation—that the number of username and password combinations required of consumers on the web was reaching an untenable state. In late 2004, Founder Larry Drebes and a few engineers began working closely with the early proponents of the OpenID protocol to provide a simple way for companies to solve this problem. Their work laid the foundation for Janrain and what is known today as social login. As we began helping organizations implement our social login technology, we quickly realized the data we were collecting on their behalf could be used to create richer, more meaningful relationships between our clients and their online customers. Today, the Janrain Customer Identity Management Platform makes it easy for companies to truly know their customers and personalize every interaction.
Concord Technologies is the provider of Concord Cloud Fax and NEXTSTEP. Concord Cloud Fax is a secure, compliant cloud fax service for healthcare and enterprises. It is designed specifically for organizations where compliance with industry regulations is critical. NEXTSTEP is also cloud-based, and it`s used by healthcare organizations and other large companies to automate manual workflows. NEXTSTEP is the most effective way for enterprise-grade organizations to capture image-based data, grant even the largest teams access to that data, then effectively process and integrate it with the systems in use within the organization. Our customers choose Concord because we make it simple to securely, receive and manage critical documents using the devices and applications they use every day. Businesses stay with Concord because our teams offer industry-leading technical, development and account support. Concord has an annual customer retention rate of over 97%.
Since 2010, DispatchTrack has been creating systems to simplify operations and reduce costs in the scheduling, routing, and tracking of furniture and large items. Our award-winning software for E-commerce and retail is focused on improving the home delivery experience from dock-to-door. Our technology can help any delivery and logistics company be more productive, streamlining status communications with customers at a level of clarity that will inspire wow all around.
Gupta Technologies is a Roseville, CA-based company in the Software and Internet sector.
B2B companies have dramatically accelerated customer acquisition efforts by employing technology such as Salesforce.com, Marketo and Eloqua. But as more businesses are paid over time, customer acquisition is merely the beginning of the story. Thats why customer-driven enterprises are using Gainsight, the leading Customer Success Management solution, to proactively manage retention, reduce unexpected churn and identify upsell opportunities by leveraging big data analytics across sales data, usage logs, support ticket, surveys and other sources of customer intelligence.