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Altitude Software delivers worldwide a robust, modular solution that handles all customer interactions and unifies all channels throughout the organization in an open, platform-independent solution, based on standards. Altitude uCI (unified customer interaction) is a software suite that manages in real time enterprise functions like Customer Service, Help Desk, Collections, Telesales, Surveys, etc. It is unique in accelerating the creation of services and campaigns, thanks to the unified design studio, routing, dialler, voice portal, desktop front-end, monitoring and analytics. Altitude Software leverages existing technology investments, adding value without disruption across a wide range of situations with low total cost of ownership. Altitude Software strives for customer satisfaction and is ISO 9001 certified for its worldwide support. Altitude Software has a great track record of industry recognition and has won dozens of awards for innovation and tangible results with customers in key markets worldwide.
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