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USAN helps companies profitably engage customers and deliver amazing omnichannel experiences with the industry`s best cloud and hybrid customer engagement solution. From traditional telephone interactions to web-based communications including chat, email and social, USAN`s portfolio of contact center applications gives businesses infinite flexibility in the way they engage customers across channels. In addition to hosted ACD, IVR, WFM, Quality Management and Agent Desktop, USAN offers back-office integration and business process automation powered by a sophisticated omnichannel rules and workflow engine. All built upon a fifth-generation, carrier-grade infrastructure that delivers the highest availability in the industry, with proven scalability to support the largest enterprises.
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In February 2020, the company announced a merger with Ultimate Software and that the combined company will be led by Aron Ain and be called Ultimate Kronos Group.
Ponica Industries is a Corona, CA-based company in the Software and Internet sector.
Prospection is a healthcare data analytics company delivering real world and commercial insights through proprietary SaaS analytics platforms