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Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze 100% of interactions, extract actionable sentiment insights and streamline workflows. With Observe.AI, businesses transcribe every interaction with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams. Observe.AI is trusted by more than 160 customers and partners, including National Debt Relief, Root Insurance, Alcon Laboratories, and Pearson. Backed by Menlo Ventures, Next47, NGP Capital, Emergent Ventures, Scale Ventures, Nexus Ventures, and Y-Combinator, Observe.AI`s headquarters is in San Francisco with an office in Bangalore, India.
Shoom is a North Hollywood, CA-based company in the Software and Internet sector.
Black Blade Associates is a Springfield, VA-based company in the Software and Internet sector.
Missler Software is the 8th provider of CAD/CAM solutions in the world. The annual sales amount to EUR 22 million (approx. USD 26m). The company employs 216 staff and runs four development centers and 4 sales branches (France, Germany, Italia, USA)
Founded in 2000, eZCom software provides cloud-based B2B supply chain software solutions—including the easy-to-use and streamlined EDI (Electronic Data Interchange) solution, Lingo®. eZCom’s Lingo® simplifies and speeds the trading process, while eZCom’s customer service team exceeds expectations from first inquiry through implementation and sales growth. Every member of the two-time Stevie award winning eZCom Customer Support Team is a trained EDI professional. Each works on-site at the corporate headquarters in Englewood, NJ to help facilitate collaborative retailer-vendor trading solutions, maintain a high level of technical expertise, and to provide customers with unlimited, personalized, and highly effective education and customer support throughout the EDI process.