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Zacoustic is an innovative customer experience management big data and analytics Software-as-a-Service (SaaS) tool. Its globally patented Customer Calibration process enables agents to accurately predict customer survey responses key to organizations` strategic objectives. With Zacoustic, executives drive more insightful and impactful process, policy, product, and technology decisions while operations leadership responds agilely to real-time customer experiences. Zacoustic is a global company based in Austin, TX.
The company was started in 1998 as Deck Internet Solutions. As a services company our passion has been rooted in solving business problems related to eCommerce by leveraging technology. In 2015 we re-branded the company and launched our flagship Order Management platform, Deck Commerce. Deck Commerce is the culmination of 15+ years of experience helping companies maximize their ecommerce potential. Engineered with powerful order management functionality and integration capabilities, we are uniquely positioned to provide value to leading retailers.
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