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ShareSafe: Innovative technologies that protect your organization and empower your workforce by transforming communication, education and accountability.
`We started Chatbooks in 2014 as a small family affair. I didn`t have time to make scrapbooks–or even print photos!–of my seven kids. But I was reminded of how much children love photos of their everyday lives when a preschool teacher gave my youngest son an album of the year. Each night, when I went to tuck him in, he was looking at the photos. I didn`t have time for another project, but I did post photos on Instagram for my family and friends to see. Could I turn those into photo books—automatically? And that`s why my husband, Nate, and I started Chatbooks.`
SpiralFrog is a New York, NY-based company in the Software and Internet sector.
Humetrix develops mobile apps for health care and emergency purposes.
Founded in 2006, Afiniti is a world-leading applied artificial intelligence company that uses patented technology to pair customers and contact center agents based on how well they are likely to interact. Afiniti uses a cutting-edge AI solution to identify and predict patterns in human interactions, subsequently using these predictions to optimally pair customers with contact center agents. In most contact centers today, as a customer contacts a company, they are typically routed to the next available agent. Afiniti® Enterprise Behavioral Pairing™ opens up a whole new world of possibilities that lead to better customer interactions by going beyond this sequenced routing system. As agents become free, our AI deploys specialized machine learning techniques to identify agents` unique interaction histories. In parallel, the technology identifies customers` histories and likely intent, in order to predict which customer-agent pairing is most likely to result in a successful outcome. On the back end, Afiniti further leverages AI and machine learning techniques to identify overarching conversational patterns. Its algorithms continually learn and improve, analyzing millions of interactions every day. Afiniti works closely with clients, using these observations to optimize pairings for the particular KPIs that matter most to their business, such as sales, retention, or collections.