CTOs on the Move

USAN

www.usan.com

 
USAN helps companies profitably engage customers and deliver amazing omnichannel experiences with the industry`s best cloud and hybrid customer engagement solution. From traditional telephone interactions to web-based communications including chat, email and social, USAN`s portfolio of contact center applications gives businesses infinite flexibility in the way they engage customers across channels. In addition to hosted ACD, IVR, WFM, Quality Management and Agent Desktop, USAN offers back-office integration and business process automation powered by a sophisticated omnichannel rules and workflow engine. All built upon a fifth-generation, carrier-grade infrastructure that delivers the highest availability in the industry, with proven scalability to support ...
  • Number of Employees: 100-250
  • Annual Revenue: $10-50 Million
  • www.usan.com
  • 3080 Northwoods Circle
    Norcross, GA USA 30071
  • Phone: 770.729.1449

Executives

Name Title Contact Details
Farid Shenassa
 Chief Technology Officer Profile
Larry Newfield
 Vice President Information Technology Systems Management and Security Compliance Profile

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