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B2B companies have dramatically accelerated customer acquisition efforts by employing technology such as Salesforce.com, Marketo and Eloqua. But as more businesses are paid over time, customer acquisition is merely the beginning of the story. Thats why customer-driven enterprises are using Gainsight, the leading Customer Success Management solution, to proactively manage retention, reduce unexpected churn and identify upsell opportunities by leveraging big data analytics across sales data, usage logs, support ticket, surveys and other sources of customer intelligence.
Newport Consulting Group is a Santa Ana, CA-based company in the Software and Internet sector.
Integration International is a Parsippany, NJ-based company in the Software and Internet sector.
pihms is a Pittsburgh, PA-based company in the Software and Internet sector.
The Pitch is a Kansas City, MO-based company in the Software and Internet sector.