| Name | Title | Contact Details |
|---|---|---|
Nicholas Chakalos |
Chief Technology Officer | Profile |
Lei Wang |
Executive Vice President of Technology | Profile |
Xiaodi Hou |
Founder, President and Chief Technology Officer | Profile |
Packet Trap is a San Francisco, CA-based company in the Software and Internet sector.
Ogden Point Software Corp. is a Victoria, BC-based company in the Software and Internet sector.
SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.
Public Systems Associates is a Baton Rouge, LA-based company in the Software and Internet sector.
Wombat Financial Software Inc is a New York, NY-based company in the Software and Internet sector.