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Sonoma Partners is a Chicago, IL-based company in the Software and Internet sector.
SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.
Six Dimensions is a San Ramon, CA-based company in the Software and Internet sector.
Enea is one of the leading providers of platform software and professional engineering services to the telecommunications industry.
Vitess is an open source sharding middleware system for MySQL that lets applications view a sharded MySQL cluster as a giant monolithic database.