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Emerging Solutions is a Chicago, IL-based company in the Software and Internet sector.
SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.
Bluelight Software is a Loveland, CO-based company in the Software and Internet sector.
Aerospace Software Ltd. is a Calgary, AB-based company in the Software and Internet sector.
StayNTouch delivers an entirely new approach to how hotels can dramatically improve operations and margin, how the hotel connects and engages their guests and how guests experience their hotels.