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Quality Vision is a North Charleston, SC-based company in the Business Services sector.
The company whose PMO experience is featured here is a rapidly growing small business that provides business process outsourcing services in the travel industry, focusing on the exploitation of the internet to grow top and bottom lines its customers. The company operates in a fast changing environment and needs to be acutely in touch with its customers' needs and respond more rapidly than before. The company created its Project Management Office (PMO) in the last 6 months prior to this article. Following is a review of the company's experience with setting up its PMO conducted with the Director of the PMO. What circumstances at the company led to the establishment of your PMO? Prior to the Director's appointment, the company had managers on staff with project management duties, but there were no repeatable, consistent processes, tools and templates to perform projects, measure and control them. Each manager did what they thought best, knowledge sharing was informal and rare, certainly not something expected by top management. After the acquisition of a major client that presented the company with some new challenges in delivery of services, Management realized the need for some formalization of project management practices. At the time the company was a small company, less than $50 million in revenues. This new client's impact on their operations and financial health was very significant.
ACA Compliance Group (“ACA”) is a leading provider of risk management and technology solutions that focus on regulatory compliance, performance, financial crime, and cybersecurity. We partner with our clients to help them mitigate the regulatory, operational, and reputational risks inherent in their business functions. Our clients include leading investment advisers, private fund managers, commodity trading advisors, investment companies, broker-dealers, and domestic and international banks. Our expertise and technology delivers a comprehensive and integrated approach to governance, risk and compliance across the firm. We provide a broad range of professional services and solutions across the front, middle and back office to support businesses of all sizes. This includes compliance consulting and support, cybersecurity and risk, performance services, anti-money laundering advisory, financial and regulatory reporting, and tax services, as well CPD-certified and CISI endorsed education and training. In addition, we have a range of regulatory technology (“RegTech”) products and solutions to help firms better manage their day-to-day activities, so that they can focus on the more strategic parts of their roles.
RelateCare is a healthcare consulting company that provides innovative healthcare consulting, administration, and clinical support to client partners so they can concentrate on face-to-face patient care.