| Name | Title | Contact Details |
|---|---|---|
Michael Figueroa |
Director of Strategy, Information Security Services | Profile |
Noel Wilson |
Director of Technology Industry | Profile |
With more than 850 clients and 750,000 users, Intelex Technologies Inc. is a global leader in environment, health, safety (EHS) and quality management software. Since 1992, its scalable, web-based platform, and applications have helped clients across all industries improve business performance, mitigate organization-wide risk, and ensure sustained compliance with internationally accepted standards (e.g. ISO 9001, ISO 14001 and OHSAS 18001) and regulatory requirements. Intelex is one of Canada`s most highly awarded and fastest-growing tech companies and has been named one of the Best Managed Companies in Canada, one of the fastest growing companies in PROFIT Magazine, as well as one of the country`s top employers by Aon Hewitt and Best Small and Medium Employers.
Founded in 2006, Afiniti is a world-leading applied artificial intelligence company that uses patented technology to pair customers and contact center agents based on how well they are likely to interact. Afiniti uses a cutting-edge AI solution to identify and predict patterns in human interactions, subsequently using these predictions to optimally pair customers with contact center agents. In most contact centers today, as a customer contacts a company, they are typically routed to the next available agent. Afiniti® Enterprise Behavioral Pairing™ opens up a whole new world of possibilities that lead to better customer interactions by going beyond this sequenced routing system. As agents become free, our AI deploys specialized machine learning techniques to identify agents` unique interaction histories. In parallel, the technology identifies customers` histories and likely intent, in order to predict which customer-agent pairing is most likely to result in a successful outcome. On the back end, Afiniti further leverages AI and machine learning techniques to identify overarching conversational patterns. Its algorithms continually learn and improve, analyzing millions of interactions every day. Afiniti works closely with clients, using these observations to optimize pairings for the particular KPIs that matter most to their business, such as sales, retention, or collections.
Blank Street is a small-format coffee shop with big dreams. Our mission is to reinvent local commerce to better serve our customers, neighborhoods, and planet.
Founded in 1981, ESHA Research is one of the top food labeling companies providing nutritional analysis software, food labeling and regulatory support worldwide.
Bridg-it, a provider of innovative solutions that cultivate safe, positive schools and communities. Bridg-it School is the first online school safety solution that addresses the full lifecycle of an incident, from reporting through resolution. Bridg-it...