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USAN helps companies profitably engage customers and deliver amazing omnichannel experiences with the industry`s best cloud and hybrid customer engagement solution. From traditional telephone interactions to web-based communications including chat, email and social, USAN`s portfolio of contact center applications gives businesses infinite flexibility in the way they engage customers across channels. In addition to hosted ACD, IVR, WFM, Quality Management and Agent Desktop, USAN offers back-office integration and business process automation powered by a sophisticated omnichannel rules and workflow engine. All built upon a fifth-generation, carrier-grade infrastructure that delivers the highest availability in the industry, with proven scalability to support the largest enterprises.
Deep Labs unique persona-based AI enables businesses to solve complex cybersecurity problems and assess risk in fraud and privacy in real time.
PayNearMe is a modern and reliable billing and payments platform that lets your customers pay how, when and where they want.
YMeadows offers end to end AI customer service software built to empower support teams by automating reduntant or time consuming tasks.
WhereverTV is the next generation subscription television service, providing consumers with programming identical toexisting cable and satellite providers. WhereverTV delivers thesame channels and events via an over the top (OTT) service platform to single-family, multi-family, high-rise and businesses throughout North America. The Company downlinks, encodes and broadcasts encrypted linear television programming via its proprietary distribution platform to Connected Televisions, blu-ray players, set top boxes, tablet PCs, laptops, and smartphones. The WhereverTV platform manages broadcast rights across devices and geographies and provides individual customer viewing experiences based on customer locations (geo-targeting) and content-rights management (subscriptions).