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ClickFox is the defining leader of customer experience analytics (CEA) software and solutions. Transcending a limited single channel view, ClickFox CEA patented behavioral analysis engine provides a visually intuitive mapping of all customer interactions—from IVR, retail, web, and email to agent CRM desktops, handheld devices, and interactive kiosks—delivering unparalleled visibility to uncover hidden connections and reveal bottom-line customer insights. Deployed by some of the nation’s largest telcos, financial institutions, among other Fortune 500 enterprises, ClickFox has a proven track record of helping world-class service providers dramatically boost operational efficiency and profitability.
WESTTEK is a Redmond, WA-based company in the Software and Internet sector.
Rasa is the leading conversational AI platform, enabling enterprises to build a next-level customer experience. Rasa`s platform was built to create enterprise-grade virtual assistants, allowing personalized conversations with customers - at scale. Rasa`s conversational AI platform allows companies to build better customer experiences by lowering costs through automation, improving customer satisfaction, and providing a scalable way to gather customer intelligence. Rasa`s platform is powered by Rasa Open Source, which has seen more than 10 million downloads since launch, and is supported by a friendly, fast-growing community learning from each other and working together to make better text- and voice-based AI assistants. Rasa runs in production everywhere from startups to Fortune 500s, and provides the data privacy, security, and scalability needed by enterprises of every size. Rasa is privately held, with funding from Accel, Andreessen Horowitz, Basis Set Ventures, and others. Individual investors include Daniel Dines, founder and CEO of UIPath, Ross Mason, founder of Mulesoft, and Greg Brockman, co-founder and CTO of OpenAI. Rasa was founded in 2016 and has offices in San Francisco, Berlin, and Edinburgh, in addition to remote employees based around the globe.
Beacon`s supply chain visibility and collaboration platform empowers organisations to achieve more efficient, reliable and sustainable supply chains. Our user-friendly solution unifies real-time ocean, air and road freight tracking and emissions data in a single source of truth. A suite of collaboration and analytics tools make it easy to share the latest updates with partners, take swift action to manage risks and generate the insights needed to improve supply chain performance. Customers including Fever-Tree and Tata Consumer Products are using Beacon to automate global freight tracking, coordinate responses to disruptions, keep customers informed, assess carrier and route performance, monitor carbon emissions and more.
Shiftboard has been scheduling the world`s most demanding hourly workforces for over a decade, so we`ve learned a thing or two about scheduling best practices. By better documenting, tracking, and maintaining employee contracts and job-related credentials, managers waste less time collecting disconnected data to validate worker eligibility and spend more time on revenue-generating activities. Learn why Shiftboard is the leading choice for managing the hourly workforce and maintaining worker compliance.