CTOs on the Move

SymTrain

www.symtrain.ai

 
SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little ...
  • Number of Employees: 100-250
  • Annual Revenue: $10-50 Million
  • www.symtrain.ai
  • 6230 Shiloh Road Suite 200
    Alpharetta, GA USA 30005
  • Phone: 870.796.8724

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Lockstep

Today, accounting teams keep their books in sync with customers and vendors by manually transcribing paper, email, and PDFs into their accounting system. This manual transcription is slow and error-prone creating cash traps in receivables and cash leaks in payables. We believe there is a better way to keep books up to date and cash flowing. At Lockstep, we`re re-imagining how accounting teams work by transforming the current network of emails into a network of trusted connections between accounting systems. Lockstep makes accounting more accurate and timely, improves cash flow, and frees staff to focus on high value activities. We call it connected accounting.