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SupportLogic

www.supportlogic.io

 
SupportLogic delivers the world`s first continuous service experience (SX) platform that enables companies to prevent customer escalations and protect revenue by understanding and acting on the voice of the customer in real-time. SupportLogic SX uses AI to extract and analyze customer signals from both structured and unstructured data across multiple service channels and provides recommendations and intelligent collaborative workflows. SupportLogic is helping global enterprises like Qlik, Nutanix, Databricks and Rubrik transform their support organizations and evolve from reactive to proactive service delivery.
  • Number of Employees: 25-100
  • Annual Revenue: $1-10 Million

Executives

Name Title Contact Details

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Exact Payments

Exact Payments, LLC is a leading provider of high performance payment gateway services to bank partners, software platforms and omnichannel merchants. Exact delivers a highly scaled payments platform integrated to leading processors in the US and Canada including: Fiserv/First Data, Elavon, TSYS, Chase Canada and Moneris. Founded in 1999, Exact is a proven player in the eCommerce payments market with deep expertise building and supporting payment platforms for large banks, government agencies and its own direct client portfolio. Our cloud-based technology is fully redundant and offers comprehensive integration options including Restful APIs, PCI-compliant hosted payment pages and virtual terminal interfaces. The technology stack is built for scale delivering the highest level of performance and reliability at transaction volumes exceeding 1 billion annually. Exact is headquartered in Scottsdale, Arizona and Vancouver, Canada. Our client support and operations team is comprised of experienced technical personnel who work with clients to deliver highly responsive implementation services and post-sale technical support. In November, 2020, Platform Partners LLC, a private holding company headquartered in Houston, TX, acquired a controlling interest in in Exact Payments. Upon closing, the Company hired Phil Levy to serve as the Chief Executive Of􀁾cer and Claude Clausing to serve as the Chief Business Development Of􀁾cer. Together, they have 40+ years of experience in the payments industry for companies including Fiserv/First Data, Elavon, Silicon Valley Bank and Chase Paymentech. Rahul Gupta, a payments industry veteran, serves as Chairman of the Board. Rahul has previously served in multiple senior executive positions at payments companies, including most recently at RevSpring and Fiserv. Exact founders, Peter Fahlman, Brian Archer and Gersham Meharg, round out the leadership team focused on software development, operations, compliance and security.