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Alphinat provides software that makes it easy to deal with an organization. Its SmartGuide® software suite simplifies, accelerates and improves interactions with all business constituents — resulting in greater cost-effectiveness, customer satisfaction and employee productivity. By helping people get things done quickly and exhaustively, Alphinat is helping organizations deploy web-based tools and services that people actually want to use. Built from the ground up around end-users’ needs and situation, the Alphinat SmartGuide suite is specifically designed to maximize user adoption — leading to greater cost savings. For example, Alphinat is helping government agencies reduce the cost of service delivery by up to 97.5% while dramatically improving the user experience for citizens and businesses alike. The solution was awarded the IBM Top Star award for best e-government solution among entries from 189 countries and was recognized by the OECD as a best practice in its «E-government for better government» report. In addition to the public sector, the healthcare, banking, financial services, telecommunications and retail industries can benefit from Alphinat technology to cost-effectively modernize and automate a wide range of business processes at a fraction of the cost of custom-built solutions. Since 1998, Alphinat has been delivering measurable results for leading organizations such as the French Republic, Computer Associates, Cossette Communication Group, McDonald’s Canada, Molson breweries and the Government of Quebec.
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