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Connect with your customers wherever they are, through any communication channel with Vocalcom Cloud Contact Center Solutions. Created in 1995, Vocalcom is a provider and world leader of omnichannel cloud contact center software solutions for customer service, sales/telemarketing, and debt collection. Our award-winning solution helps businesses deliver effortless omnichannel customer experiences - across voice, email, webforms, chat, instant messaging and social media - and drive more effective outbound call campaigns. Give your agents a more comfortable set-up and reduce the need for training with a contact center solution featuring a highly intuitive, unified interface and a comprehensive overview of the customer journey across all communication channels. Vocalcom`s open platform easily integrates with your CRM and business applications to boost your productivity and give your customers a richer and more personalized experience. Additionally, our unique CTI solution developed natively in Salesforce makes it easy to manage your contact center and all your omnichannel customer interactions in Salesforce. Spanning 47 countries and 5 continents, Vocalcom is trusted by more than 1,400 customers to orchestrate over 1 billion customer interactions per year in the cloud and on-premise. Vocalcom`s customers include HSBC, Axa, Comdata, Renault, BNP, Nespresso, FC Barcelona, Vodafone, Allianz, Office Depot and many more.
daygroup is a Denton, TX-based company in the Software and Internet sector.
Fisher Unitech Inc is a Troy, MI-based company in the Software and Internet sector.
OAC Services, Inc. is a Campbell, CA-based company in the Software and Internet sector.
VLogic, formerly Indus Systems, pioneered the technology of facilities management systems. VLogic Systems was born out of Indus Systems` restructuring. Founded in 1987, Indus established itself as a leading provider of facilities management software and services to government and private organizations. VLogic Systems continues its operation at the headquarters of Indus in historic Concord, Massachusetts under the leadership of George T Koshy, who was Indus` co-founder and President. VLogic carries the legacy of Indus. Indus was a pioneer in the provision of facility management software based on emerging technologies, technical support, and implementation services and solutions. Indus was one of the first companies to offer Computer-Aided Facilities Management (CAFM) software in the Software-as-a-Service (SaaS) model where clients can, without maintaining hardware and associated costs, take advantage of software owned and operated by a software provider. Indus was recognized by Gartner Analytics as one of the innovators in the market and is positioned in Gartner`s IWMS Market Guide based on “ability to execute”, “iDrawings ease of use functionality with data integration framework that enables flexible extensions” and “completeness of vision” of how to incorporate functional extensions driven by the market, with new technologies that deliver the best performance and value. Independent analyst firm Verdantix recognizes iDrawings as a prominent IWMS solution. Indus customers have also recognized its commitment for excellence. VLogic continues that commitment.