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WiMacTel is a leader in customized cloud, hybrid, and full outsource voice, IVR and call center applications. Our expertise in designing solutions that fit our customers has solidified our position as the trusted partner of telephone companies, long distance carriers, government, airports, correctional facilities and a broad range of enterprise customers across Canada and the USA. Examples of applications include full call center services, regulated and non-regulated operator services, directory assistance, message relay services, 911 services, long distance and calling cards.
Birch Communications, Inc. is a leading technology service provider of IP-based communications, broadband, cloud and IT services to small, mid-sized, enterprise and wholesale businesses. Our services comprise voice, network, cloud and IT services in all 50 U.S. states, Washington D.C., Canada and Puerto Rico. Birch meets the needs of business customers that are underserved by other providers. We provide them with a diverse portfolio of integrated technology solutions coupled with a fanatical focus on customer service. Birch has been certified as a “Call Center of Excellence” by BenchmarkPortal in 2007, 2013 and 2014, a designation given only to the top 10% of Call Centers in the United States.
Our direct relationships with customers mean we focus locally on small markets at a finite level – this is our Hallmark. We employ Industry Experts with a passion for our Markets and who believe in our Codes of Conduct.
IMSWorkX, Inc., delivers high quality, high availability Service Delivery Platforms and other Next-Generation network technologies and solutions for use in “IP everywhere” networks. This includes the XpressWorkX Service Delivery Platform, XpressWorkX Service Creation Environment and fully managed hosted environments together with the capability to provide ready to deploy NGN applications and rapid custom application development options. IMSWorkX headquartered in Rochester NY USA with its EMEA regional operations based in Oxford, UK.
ECI – THE ELASTIC NETWORK™ In a nutshell: ECI delivers ELASTIC network solutions to service providers, utilities and data center/cloud providers worldwide. ECI`s ELASTIC network solutions ensure open, future-proof, and secure communications. Tailor-made for today, while being flexible enough to evolve with the changing needs of tomorrow. But what really sets us apart is the way we do it – beyond the role of a traditional vendor, we choose to partner with you to better understand your challenges and your needs, so that we can better serve you. Since 1961, our focus has been on you, our customer. Technology and innovation are the tools we use to help you grow your business and achieve your goals.