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The company whose PMO experience is featured here is a rapidly growing small business that provides business process outsourcing services in the travel industry, focusing on the exploitation of the internet to grow top and bottom lines its customers. The company operates in a fast changing environment and needs to be acutely in touch with its customers' needs and respond more rapidly than before. The company created its Project Management Office (PMO) in the last 6 months prior to this article. Following is a review of the company's experience with setting up its PMO conducted with the Director of the PMO. What circumstances at the company led to the establishment of your PMO? Prior to the Director's appointment, the company had managers on staff with project management duties, but there were no repeatable, consistent processes, tools and templates to perform projects, measure and control them. Each manager did what they thought best, knowledge sharing was informal and rare, certainly not something expected by top management. After the acquisition of a major client that presented the company with some new challenges in delivery of services, Management realized the need for some formalization of project management practices. At the time the company was a small company, less than $50 million in revenues. This new client's impact on their operations and financial health was very significant.
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Warren Whitney is a premier management consulting firm serving privately held and nonprofit organizations in Accounting & Finance, IT, HR, and Strategy. For 30 years, our expert professionals have offered objective, high impact strategic advice, followed by execution that caters to our clients` needs. Our professionals develop an understanding of our clients` organizations and culture to create efficient and practical applications of strategy. Warren Whitney gives organizations access to experienced management talent who are creative and results-oriented to: • Leverage opportunities • Respond to challenges • Grow to the next level • Maximize Return on Investment Every organization faces crossroads. Rapid growth stresses systems and personnel. Changes in markets and community needs demand innovative approaches. Business expansion puts pressure on capital and cash flow. These challenges require immediate hands-on attention. Warren Whitney is dedicated to serving our clients, making potential happen.
Imr Telecom is a Marlborough, MA-based company in the Business Services sector.
The Bridge Group is a sales strategy consulting firm that specializes in helping B2B companies build and evolve best practice Inside Sales teams. They provide hyper focused roadmaps and custom go-to-market strategies to help companies have more convers...