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Dixa is a global customer service software company empowering brands to create great experiences for customers and support teams alike in a conversational, friendly, and engaging way. Dixa unifies voice, email, chat, and messaging apps in one single platform, enabling brands to have more meaningful conversations with their customers, driving customer loyalty, and ultimately “customer friendships.” With Dixa, agents have all the context they need to provide fast, efficient, and effective customer service every time. Founded in Copenhagen in 2015, Dixa has been on an amazing journey winning Start-up of the Year at the 2018 EY Entrepreneur of the Year Awards, raising over $50M between 2019-2020, and growing our team to 120+ Dixaterians. Dixa now boasts customers in 30+ countries, including CX leaders like Too Good To Go, Rapha, Interflora, and ShareNow, and is considered one of the fastest-growing SaaS companies in the Nordics.
Mobile and social technologies are changing customer expectations for efficiency, accessibility and service. Cloud delivery is up-ending the traditional IT model. Meeting these new challenges requires modernizing business applications so anyone, anywhere can get the information they need to take the right business action on any device. As the market leader in modern Business Process Management (BPM) and Case Management software, Appian delivers an enterprise application platform that unites users with all their data, processes, and collaborations – in one environment, on any mobile device, through a simple social interface. On-premise and in the cloud, Appian is the fastest way to deliver innovative business applications. Appian seamlessly integrates work automation with data management, native mobility and social capabilities. All the data, all the processes, all the documents and all the collaborations – in one environment, on any device, through a simple social interface. Appian helps organizations deliver the best customer experience for clients, modernize critical business processes, create new market opportunities, and gain competitive advantage. Appian`s industry leadership has been recognized by global IT analyst firms including Gartner, Forrester, IDC, Ovum/Datamonitor and others. More than 3.5 million users worldwide trust Appian to power their critical business processes.
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