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USAN helps companies profitably engage customers and deliver amazing omnichannel experiences with the industry`s best cloud and hybrid customer engagement solution. From traditional telephone interactions to web-based communications including chat, email and social, USAN`s portfolio of contact center applications gives businesses infinite flexibility in the way they engage customers across channels. In addition to hosted ACD, IVR, WFM, Quality Management and Agent Desktop, USAN offers back-office integration and business process automation powered by a sophisticated omnichannel rules and workflow engine. All built upon a fifth-generation, carrier-grade infrastructure that delivers the highest availability in the industry, with proven scalability to support the largest enterprises.
Increase cash. Cultivate loyalty. 2020 Best in KLAS Patient Access Solutions.
Clarus Commerce is leading a loyalty revolution. Consumer shopping habits have changed and they are less loyal than ever before. Why hasn`t loyalty changed with them? The free points programs of the past are proving less and less effective today, but premium loyalty is different. Consumers pay a membership fee to join your program, and receive tangible, 24/7/365 benefits in return. They`ll shop with you more often, and spend more when they do. You get additional revenue from membership fees, and unparalleled intelligence on your best customers` habits, likes and dislikes. The premium loyalty model is simple to explain but difficult to implement. That`s where our 16 years of experience come in. We combine decades of human experience, repeatable best practices, a modern technology platform, mature infrastructure and a no-risk business model to craft custom brand experiences that create tangible client results. When creativity, strategy and data meet, great things happen. Our goal is to provide our team with a collaborative, stimulating environment to foster that meeting. We deliver results for our clients – and we have some fun doing it. That`s why we`ve been named a Top CT Workplace for 5 years in a row.
OneDay is a fast-growing SaaS company on a mission to capture the life stories of every resident in a senior living community. We`re partnered with 4,500+ communities across the US, Canada, and the UK. Our dedicated team supports staff as they capture stories and create branded video content to connect with residents, their families, and prospects.
The Plum Group, Inc. Products and services include: Plum is headquartered in New York City with offices in Boston, Denver and London.