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Deloitte Digital has created a new model for a new age: the creative digital consultancy. We`re transforming the digital journey in a way an agency or traditional consultancy alone cannot – now leaders across the entire organization can come to one place to have their ambitions brought to life. We imagine, deliver, and run the future.
Dispatch is the modern field service experience platform, purpose-built to solve the communication gap between enterprise brands, 3rd-party contractors, and the consumer. Most brands rely on independent local partners to deliver the on-demand expertise required for local installation, repair, support or maintenance services, leaving the customer experience and brand`s reputation at risk. Today`s consumer expects a transparent and effortless service experience and judges brands on their ability to meet that expectation. Dispatch powers modern service by seamlessly connecting brands to an army of expert-on-demand local contractors, providing those contractors an intuitive platform to assign and manage jobs, and communicating service details automatically to the customer via their mobile device. When coupled with a CRM or existing field service management software, Dispatch automatically synchronizes customer, performance and job data between systems. Ultimately, Dispatch links the people, process, and data to create a modern service experience that delights customers, empowers contractors, and promotes a positive brand image for the enterprise.
Q-Centrix aims to improve patient care in the U.S. through the use of market-leading technology coupled with the industry`s largest and broadest team of nurse-educated, quality information specialists. Conducting in excess of a million quality data abstractions annually, Q-Centrix is a comprehensive quality partner to hundreds of hospitals, providing clinical surveillance, abstraction, analysis and improvement services.
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