| Name | Title | Contact Details |
|---|---|---|
Rohinee Mohindroo |
Chief Information Officer | Profile |
Tom De Ridder |
Chief Technology Officer | Profile |
Medallia is a leading customer experience management (CEM) SaaS company. Founded in 2001, the company is trusted by some of the world`s top brands -- including Nordstrom, Mercedes-Benz, Sephora, Four Seasons, PayPal, and the Zurich Insurance Group -- to create experiences that customers love. Medallia enables companies to capture customer feedback across a multitude of channels and touchpoints (such as online, social media, mobile, and contact centers), understand it in real-time, and drive action everywhere — from the C-suite to the frontline. Medallia is a Sequoia-backed company with 98% customer retention and referencabilty. Our leading SaaS Customer Experience Management offering enables our customers to achieve measurable business value as measured by increased customer loyalty, retention, and revenue. Medallia considers itself a technology company at heart, with employees who like to create new things, and it will continue to strengthen its technology core to bring new data collection, analytics, collaboration, mobile, social, and visualization capabilities into its solution. Medallia is expanding and is looking for employees with a hunger to learn, a curiosity to understand, and the skills to develop products and deliver services that will delight our customers.
OT provides a focused set of services and products to help its customers manage and optimize network performance, roll out new services faster and cost-effectively, and improve overall customer experience. Focused on quality and a rigorous approach to ...
Usermind provides the first unified platform for orchestrating business operations (BizOps). With Usermind, companies can define and automate all aspects of their customer lifecycles to improve revenue, retention, and profitability. Built for the nontechnical user, Usermind makes it simple to integrate enterprise applications, map data between them, automate end-to-end processes, measure the impact of processes on business outcomes, and take instant action to improve them. With a BizOps infrastructure in place, operations teams can manage what really matters, shifting from tactical management of leads, opportunities, and invoices to strategic management of customer, partner and product lifecycles.
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