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PARATECH is a manufacturer headquartered in the United States, with offices in Europe and distributors around the world. The factory, located in Frankfort, Illinois (approximately 30 miles southwest of Chicago), is fully CNC equipped with extensive molding capabilities. All PARATECH products are designed by PARATECH engineers and all processes that include milling, turning, rubber molding and assembly are performed at the factory in Frankfort, Illinois. We take pride in the fact that our goal is to provide the highest quality products we can design and produce. PARATECH manufactures an ever-increasing number of emergency service, industrial and law enforcement products. Our specialty is tools for technical rescue, but our expertise doesnt stop there. PARATECH products have far-ranging applications that extend to shipboard damage control, pipeline, mining, rail, quarries, vehicle maintenance, and recovery - just to name a few.
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Expert Global Solutions (EGS) is a global customer service organization, delivering leading outsourced solutions, for customer and financial care. Serving the world’s leading companies, EGS helps decision-makers delight their customers and deepen brand engagement. With revenues of more than $1.1B in 2014, EGS has over 40,000 employees in more than 70 locations across 11 countries. EGS customer care support services, delivered through voice, text, chat and email, span the customer management experience. From answering product-related questions and technical support, to up-selling and cross-selling, to social care. For financial care, EGS supports critical financial management functions, such as accounts receivable management, revenue cycle management, and order to cash. EGS has deep vertical expertise, with a unique understanding of industry-specific needs, including healthcare, financial services, logistics, online retail, technology, telecommunications and utilities. An award winning company and equal opportunity employer, EGS is committed to delivering an exceptional customer experience, in every interaction.