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ImmerVision is a Gatineau, QC-based company in the Software and Internet sector.
Make IT Simple Cybersecurity for Today’s SMB The Perfect Cybersecurity Storm for SMBs The Challenge Lack of IT Resources More Motivated and Sophisticated
Discover and list the best local classes and curated experiences in your community. Thousands of classes and workshops in cooking, calligraphy, woodworking, yoga, dance, photography, sewing, glassblowing, and city tours in your city. Share your skills....
Founded in 2006, Afiniti is a world-leading applied artificial intelligence company that uses patented technology to pair customers and contact center agents based on how well they are likely to interact. Afiniti uses a cutting-edge AI solution to identify and predict patterns in human interactions, subsequently using these predictions to optimally pair customers with contact center agents. In most contact centers today, as a customer contacts a company, they are typically routed to the next available agent. Afiniti® Enterprise Behavioral Pairing™ opens up a whole new world of possibilities that lead to better customer interactions by going beyond this sequenced routing system. As agents become free, our AI deploys specialized machine learning techniques to identify agents` unique interaction histories. In parallel, the technology identifies customers` histories and likely intent, in order to predict which customer-agent pairing is most likely to result in a successful outcome. On the back end, Afiniti further leverages AI and machine learning techniques to identify overarching conversational patterns. Its algorithms continually learn and improve, analyzing millions of interactions every day. Afiniti works closely with clients, using these observations to optimize pairings for the particular KPIs that matter most to their business, such as sales, retention, or collections.
Moxi Cloud - The Open Platform You Need Open platform means freedom. Choose whichever tools you want and they work together. Change them whenever you please – no pain involved. It`s what gives you single sign-on. It`s the power strip you need for your brokerage technology, without the tangled cords. Proudly serving over 100,000 real estate agents nationwide.