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TWE Solutions brings together creative minds and best in breed technologies to deliver integrated technology solutions to businesses of all sizes. We commit to aligning our customer’s business objectives to the proper technologies to help develop solutions that are cost effective, easy to manage and flexible to the rapid changes happening in the industry. We are constantly vetting out new technologies to keep customer IT environments current and leading edge. With over 30 years of experience consulting with businesses large and small, TWE Solutions strives to build long-term relationships with each of our customers. Good relationships lead to being able to have the deepest understanding of the business requirements and objectives. Our goal is to bring innovative ideas along with industry experience to help our clients overachieve on their business goals.
i-Comm Connect transforms business communications by developing innovative solutions for more secure, efficient, and cost effective collaboration and communication. Our flagship product, TACTAL, is a cloud based, real-time communications platform that allows businesses to embed a secure, instant call button directly on their website or within a mobile app. When a customer clicks on the button, a VoIP call is initiated through the browser or mobile app – no plugins or software downloads required. Calls can be routed globally to any phone (SIP or PSTN) and businesses can set up inbound schedules based time of day, or day of the week. TACTAL`s patented Visual IVR feature allows customers to navigate through a menu of end-points such as department, location, or specific representative.
Sentinel is a full service security consultancy that provides clients with expertise in technical and operational security. Sentinels` vast knowledge in security technology, operations, and emergency services provides our clients with a unique perspective on risk assessment, security master planning, technical and architectural security design, operations and training. In addition to Sentinels` commercial service offerings, Sentinel has several brands that provide specialized products and services for specific vertical markets.
Founded in 2007, Live Virtual Help Desk (LVHD) delivers helpdesk and NOC services to SMB customers through its growing base of over 500 Managed Services Providers (MSPs) and directly to large enterprise customers. LVHD allows businesses to focus internal staff on high margin, user facing activities, while leveraging LVHD to deliver preventative maintenance, monitoring, remediation and helpdesk services for customers and employees. By relying on LVHD in this manner, companies can provide a more comprehensive base of support by handing off hours of maintenance and service requirements. Cost reduction, capital conservation and improving IT services are the major drivers causing these companies to seek able partners. LVHD`s fully integrated solution builds on the synergy between its Helpdesk and NOC services which strengthens a company`s ability to deliver these solutions to the market as a cost-effective managed services offering.
At North, we`re building a future where technology is human-centric, discreetly built into fundamental parts of our lives that already exist. We believe that the relationship between people and technology shouldn`t be an `either, or` — it should be a powerful partnership, because together they are much greater than either one alone.