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B2B companies have dramatically accelerated customer acquisition efforts by employing technology such as Salesforce.com, Marketo and Eloqua. But as more businesses are paid over time, customer acquisition is merely the beginning of the story. Thats why customer-driven enterprises are using Gainsight, the leading Customer Success Management solution, to proactively manage retention, reduce unexpected churn and identify upsell opportunities by leveraging big data analytics across sales data, usage logs, support ticket, surveys and other sources of customer intelligence.
PatientPoint is a Orlando, FL-based company in the Software and Internet sector.
Founded in Boston`s Innovation District in 2013, Kitewheel is the world`s only cloud-based Customer Journey Hub orchestrates intelligent customer journeys by unifying decisions across all touchpoints and channels, to provide seamless customer experiences that drive real-time revenue as well as long term loyalty. Recognized as a Gartner Cool Vendor in 2014, a Gartner MQ Visionary in 2016 and a Forrester Wave Leader in 2017, Kitewheel serves its global partner and client base from offices in Boston, New York City and London. The demand for Kitewheel`s solution is growing as all brands must now compete for the attention of the cross-channel consumer by orchestrating customer journeys in real-time. Connect with us today to see how our Customer Journey Hub can transform your customer engagement and increase ROI!
Cornerstone Solutions LLC is a Chicago, IL-based company in the Software and Internet sector.
NYMBUS, Inc. enables financial institutions to digitally transform their businesses. NYMBUS SmartCore is the most modern, advanced core platform to improve operational efficiency, differentiate service offerings, and redefine the holistic customer experience – ultimately leading to greater growth. The customer-centric platform unifies all the required banking functions into one system, enabling a multi-channel customer experience, while automating and simplifying back-end processes and workflows.