| Name | Title | Contact Details |
|---|---|---|
Mark Fuentes |
Director of Information Security | Profile |
Luke Pickard |
Senior Global Director of Information Security | Profile |
Carlo Marcelino |
Chief Technology Officer | Profile |
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NRC Health is a healthcare experience management company based in Lincoln, Nebraska, founded in 1981. With over 40 years of experience, the company focuses on personalizing care through its Human Understanding® philosophy, which emphasizes empathy and individualized patient relationships. NRC Health aims to maximize humanity in healthcare by leveraging patient-centered insights and data-driven solutions. The company offers a range of healthcare experience management platforms powered by advanced AI. Their services include patient experience surveys, employee engagement tools, brand perception tracking, and analytics for clinical outcomes. NRC Healths solutions align with the Eight Dimensions of Patient-Centered Care, fostering long-term relationships between healthcare providers and patients. The company has received recognition for its contributions, including being named Best in KLAS 2025 for Healthcare Experience Management and winning Medallia’s 2024 New Partner Award. NRC Health collaborates with various healthcare systems to enhance patient experiences and improve care delivery.