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SupportLogic delivers the world`s first continuous service experience (SX) platform that enables companies to prevent customer escalations and protect revenue by understanding and acting on the voice of the customer in real-time. SupportLogic SX uses AI to extract and analyze customer signals from both structured and unstructured data across multiple service channels and provides recommendations and intelligent collaborative workflows. SupportLogic is helping global enterprises like Qlik, Nutanix, Databricks and Rubrik transform their support organizations and evolve from reactive to proactive service delivery.
Panoply`s analyst-centric platform unlocks sophisticated data analytics without painful data warehouse and pipeline management. While traditional data infrastructure requires complex technical expertise and dedicated oversight, Panoply gives analysts more control over their data by making it possible to set up a data warehouse and start syncing data in under five minutes.
Blue Canoe is an artificial intelligence (AI) B2B company that increases business productivity by improving the pronunciation and business communication of non-native English speaking employees. Blue Canoe uses a proven brain-science methodology, and scales it with speech recognition and machine learning, to create engaging mobile games that effectively help employees communicate clearly with colleagues and customers. Employees track their progress over time with an objective pronunciation score for continuous improvement. Backed by Kernel Labs and part of the Allen Institute for Artificial Intelligence incubator.
Storsoft Technology is a Fort Lauderdale, FL-based company in the Computers and Electronics sector.
AlphaPoint Technology (OTC: APPO) is a technology holding and service company established in 2009. Its mission is to pursue suitable acquisitions for its portfolio by identifying companies requiring assistance in their next phases of growth, both organically and via add-on acquisitions. AlphaPoint strives to add immediate and measurable value to such firms by using proven leadership experience that includes everything from cash flow optimization techniques, realignment of cost structures, development of capital and liquidity strategies, and transitioning from a private to a public entity. Our mission is to identify firms that are already generating sales and positive cash flow, though we will make exceptions in selected special situations. We seek companies that are already demonstrating a propensity from strong management, with the goal of minimizing our direct involvement in the daily management of the companies.