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Vail Systems is an Enhanced Network Services provider that develops, hosts and licenses scalable and extensible customer care and conferencing solutions for service providers and enterprises. Vail offers customers a range of extensible, reliable and scalable voice services from Hosted VoiceXML Platform services for third-party developers looking to create their own differentiated voice applications to turn-key hosted voice application services such as Hosted IVR and Speech-based Applications, Routing and Call Control, Reservationless Conferencing, and Outbound Notifications Services. These voice services help to improve customer loyalty, increase productivity and reduce costs. Vail`s Contact Center solutions include: -Advanced Routing and Call Control -Network Announcements -Network IVR ad Speech recognition -Network Queuing -Outbound Notification and Messaging -VoiceXML Hosting -Whole Call Recording Vail`s Conferencing solutions include: -Reservation-less Conferencing -Recording and Playback
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