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ICA SYSTEMS is a Oak Brook, IL-based company in the Software and Internet sector.
Connect with your customers wherever they are, through any communication channel with Vocalcom Cloud Contact Center Solutions. Created in 1995, Vocalcom is a provider and world leader of omnichannel cloud contact center software solutions for customer service, sales/telemarketing, and debt collection. Our award-winning solution helps businesses deliver effortless omnichannel customer experiences - across voice, email, webforms, chat, instant messaging and social media - and drive more effective outbound call campaigns. Give your agents a more comfortable set-up and reduce the need for training with a contact center solution featuring a highly intuitive, unified interface and a comprehensive overview of the customer journey across all communication channels. Vocalcom`s open platform easily integrates with your CRM and business applications to boost your productivity and give your customers a richer and more personalized experience. Additionally, our unique CTI solution developed natively in Salesforce makes it easy to manage your contact center and all your omnichannel customer interactions in Salesforce. Spanning 47 countries and 5 continents, Vocalcom is trusted by more than 1,400 customers to orchestrate over 1 billion customer interactions per year in the cloud and on-premise. Vocalcom`s customers include HSBC, Axa, Comdata, Renault, BNP, Nespresso, FC Barcelona, Vodafone, Allianz, Office Depot and many more.
Upland Software (Nasdaq: UPLD) is a leading provider of cloud-based Enterprise Work Management software. Our family of applications enables users to manage their projects, professional workforce and IT investments, automate document-intensive business processes and effectively engage with their customers, prospects and community via the web and mobile technologies. With more than 2,000 customers and over 235,000 users around the world, Upland Software solutions help customers run their operations smoothly, adapt to change quickly, and achieve better results every day.
The first end-to-end compliance and business data analytics SaaS solutions technology provider for global pharmaceutical, biotech and medical device companies. Developed by a team of experienced attorneys and IT experts, the MediSpend Global Compliance platform is the market-leading, cost-effective and proven aggregate spend solution that improves global compliance for pharmaceutical, biotech and medical device companies. Designed specifically to help life sciences executives make better-informed business decisions while ensuring compliance for global transparency and health care laws. The MediSpend Global Compliance Platform is a modular suite of applications; Engagement Manager, Aggregate Spend and Insight. These three offerings are specifically designed to address global regulatory compliance laws across the life sciences industry. Engagement Manager organizes the entire HCP engagement process through the four crucial steps, identification, qualification, selection and monitoring. Aggregate Spend is a SaaS cloud-based platform and suite of applications designed specifically to address global transparency and aggregate spend reporting requirements for life sciences companies. Insight leverages compliance data to manage risk and communicate business value to key stakeholders. These analytics provide real-time compliance monitoring that reduces risk for the company.