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Working Solutions is a business process outsourcing (BPO) company founded in 1996 by Kim Houlne. Headquartered in the U.S., it is a woman-owned enterprise recognized for its leadership in remote work solutions. The company has built a virtual network of over 150,000 independent contractor agents across the U.S., Canada, and Jamaica, focusing on providing scalable and flexible customer experience solutions. The company offers a range of services, including customer care, sales support, technical support, and crisis management. Its workforce model is cloud-based, allowing for efficient training and onboarding of agents to meet client needs. Working Solutions serves a variety of clients, including Fortune 500 companies, and is known for its ability to maintain service continuity during disruptions. The company also engages in community outreach and supports social initiatives, reflecting its commitment to making a positive impact.
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