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SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.
LogiXML is a Mc Lean, VA-based company in the Software and Internet sector.
DataNet Quality Systems is a Southfield, MI-based company in the Software and Internet sector.
Mercatus helps leading grocers get back in charge of their eCommerce experience, empowering them to deliver exceptional retailer-branded, end-to-end online shopping, from store to door. Our expansive network of more than 60 integration partners allows grocers to work with their partners of choice, on their terms. Together, we enable clients to create authentic digital shopping experiences with solutions to drive shopper engagement, grow share of wallet and achieve profitability, while quickly adapting to changes in customer behavior. The Mercatus Digital Commerce platform is used by leading North American retailers, including Weis Markets, Save Mart brands, Brookshire`s Grocery Company, Kowalski`s Markets, Buehler`s Fresh Foods, WinCo Foods, Smart & Final, Stater Bros. Markets, Southeastern Grocers` Fresco y Más, Harveys Supermarket and Winn-Dixie grocery stores among others.
Apc Technologies, Inc is a Pittsburgh, PA-based company in the Software and Internet sector.