| Name | Title | Contact Details |
|---|---|---|
William Dougherty |
Vice President of Information Technology | Profile |
William Dougherty |
Chief Technology Officer | Profile |
William Dougherty |
Chief Technology Officer | Profile |
Birch Communications, Inc. is a leading technology service provider of IP-based communications, broadband, cloud and IT services to small, mid-sized, enterprise and wholesale businesses. Our services comprise voice, network, cloud and IT services in all 50 U.S. states, Washington D.C., Canada and Puerto Rico. Birch meets the needs of business customers that are underserved by other providers. We provide them with a diverse portfolio of integrated technology solutions coupled with a fanatical focus on customer service. Birch has been certified as a “Call Center of Excellence” by BenchmarkPortal in 2007, 2013 and 2014, a designation given only to the top 10% of Call Centers in the United States.
Established in 1996, WorldNet expanded to be the only local company offering a full range of Voice, Data, Internet and Cloud services. In addition to providing superior support, WorldNet also helps companies grow faster by integrating and leveraging these technologies. Results, WorldNet clients are growing faster while using fewer resources. WorldNet`s team of experienced professionals works as a business consultancy. We focus on service and solutions, going beyond product sales. Thus, we are qualified to offer you the best options applicable to your business situation and growth plans, without the limits of standardized products. Our ultimate goal is to provide you with fast, reliable and efficient connections, so you can grow your business. Talent Acquisition From the original 10 employees to its current 165 team members, this locally owned company attracts the best talent in the industry with its commitment to long-term relationships, technological innovation and community-based values. Evidence of such powerful connection has been provided by WorldNet`s induction into the “Puerto Rico`s Best Employers” list in 2004, 2006 and 2017 – an honor awarded to companies through a market-wide survey of employees. Connection through Innovation WorldNet constantly explores the newest technology available, so you can benefit from the best possible connection. Other business leaders have acknowledged our innovative spirit. Ernst & Young awarded WorldNet with the prestigious “Entrepreneur of the Year” distinction. And the Puerto Rico Chamber of Commerce chose WorldNet to receive the Zenit Award in the telecommunications sector for growth, innovations and excellence. Over the past years, we have invested more than $40 million in building our own infrastructure, which allows us to offer you the latest and most innovative telecommunications products and services. This is how WorldNet has become the largest locally owned telecommunication provider in Puerto Rico.
MightyCall is a part of experienced call center solution provider Infratel, which provides complete customer experience management solutions for small and medium businesses. For a low monthly cost and with minimal technical configuration, MightyCall lets businesses use a single phone number for customers. MightyCall also integrates various incoming inquiries from social, web, and email sources, and supports predictive outbound dialing campaigns. MightyCall is headquartered in Seattle, WA, and is focused on the North American, Asia-Pacific and CIS markets. It is funded by Runa Capital and Proster Capital.
Verizon Communications Inc., headquartered in Basking Ridge, NJ, is a Dow 30 company employing a diverse workforce of more than 180,000 dedicated employees around the globe. Every day, we connect people, companies and communities with our powerful network technology. Not many companies get the chance to change the industry and change the world through innovation. We do. And as we take on these exciting opportunities, we remain true to Verizon`s Credo, providing clear direction for every employee action, every day.
AIS Data Centers is the Southwest`s market leader for business-ready IT infrastructure for companies that value security, compliance, connectivity, and support. AIS serves as an extension of in-house teams and operates hybrid IT environments with cloud, colocation, connectivity, managed security, and managed storage, enabling more than 500 clients to focus on their core business. Adhering closely to ITIL v3 best practices, AIS undergoes rigorous annual review by third party auditors to verify compliance with SSAE 16 SOC reports.