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SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.
Phaseit is a Friendswood, TX-based company in the Software and Internet sector.
Qubole delivers a Self-Service Platform for Big Data Analytics built on Amazon Web Services, Microsoft and Google Clouds. We were started by the team that built and ran Facebook`s Data Service when they founded and authored Apache Hive. With Qubole, a data scientist can now spin up hundreds of clusters on their public cloud of choice and begin creating ad hoc and/or batch queries in under five minutes and have the system autoscale to the optimal compute levels as needed.
Yotascale, a leader in Cost Management for AWS, provides cloud operations and finance teams predictable cloud costs. Cost allocation, visibility, planning, and optimization are key features of Yotascale software that enable an effective cost management strategy.
For more than 16 years, CommerceHub has been providing cloud-based technologies and services that enable retailers to radically expand their product offering without inventory risk. CommerceHub makes it possible to achieve 100% compliant integration to any product source, and provides all of the tools necessary to ensure total control over fulfillment, as if the goods were actually owned and shipped by the retailer. Providing an unparalleled platform and scalability, CommerceHub in 2013 processed over 44 million orders for the top online retailers in the US and Canada, enabling them to achieve more than $7 Billion in retail sales through drop-ship fulfillment. These expanded assortment orders were successfully processed and fulfilled directly to consumers by more than 7,500 integrated suppliers, distributors, manufacturers and 3rd party sellers. Founded in 1997 by Frank Poore and Richard Jones, CommerceHub today is a wholly owned subsidiary of Liberty Interactive (Nasdaq:LINTA) and is headquartered in the heart of New York`s Tech Valley.