| Name | Title | Contact Details |
|---|
Decision Academic is a Kanata, ON-based company in the Software and Internet sector.
SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.
ThinGalaxy, Inc is a North Royalton, OH-based company in the Software and Internet sector.
Our founders met at NASA while they were solving some of the toughest IT issues in the world at that time. The work was challenging and required lots of repetitive tasks to maintain NASA`s mainframes and complex IT processes. Believing that there had to be a better way, they formed SMA Technologies. Since that time, we have been working with the single purpose of unlocking our clients` potential by streamlining their IT processes and helping employees be more productive by leveraging our automation platform, OpCon. By freeing them from repetitive tasks, they can focus on doing the critical work that will help them drive the business. No matter the industry, from financial services to aerospace, we are there to help our customers use the power of automation to simplify complex IT issues, enabling them to solve their toughest business challenges.
Pdssoftware Com is a Roswell, GA-based company in the Software and Internet sector.