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LiveVox (Nasdaq: LVOX) is a next generation contact center platform that powers more than 14 billion omnichannel interactions a year. By seamlessly unifying blended omnichannel communications, CRM, AI, and WEM capabilities, the Company`s technology delivers exceptional agent and customer experiences, while helping to mitigate compliance risk. With 20 years of cloud experience and expertise, LiveVox`s CCaaS 2.0 platform is at the forefront of cloud contact center innovation. The Company has more than 650 global employees and is headquartered in San Francisco, with offices in Atlanta; Columbus; Denver; St. Louis; Medellin, Colombia; and Bangalore, India.
We are a custom software and systems development company focused on rapidly developing capabilities with the maximum mission impact. We believe that technology exists to serve the mission, not to serve itself. We have solved problems within the U.S. government and intelligence community, working across a diverse set of missions, products, and applications. Our engineers partner with mission domain experts to deliver capabilities in the most effective, rapid, and impactful way. We harness the power of the most advanced technology to deliver value to our customers and solve their problems. We design, develop, integrate, deploy, and maintain complex systems. Some of our capabilities include: • Big data: Ingesting, storing, and retrieving information quickly and securely. • Data analytics: Extracting knowledge through the detection of trends and patterns, identification of anomalies, and the visualization of data in meaningful ways. • Knowledge management: Putting information in the right hands through tools that facilitate sharing and collaboration as well as boost organizations’ retention and retrieval abilities. We use agile and lean development methodologies, working closely with customers, end users, and stakeholders to understand problems, explore constraints, and develop solutions. We are not tied to a single technology. We are flexible and use the most appropriate tools to solve our customers’ problems. Our technology toolbox grows continuously. Today, it includes tools for: • Cloud computing and data analytic, such as Hadoop, MapReduce, Accumulo, Spark, Storm, and Distillery. • Web application development, such as Java, JavaScript, HTML5, AJAX, Angular, React and REST. • Enterprise architecture, such as Ozone Widget Framework, J2EE, JMS, and JBoss. • Database and storage, such as Oracle, MySQL, Postgres, Elasticsearch and MongoDB.
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