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Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze 100% of interactions, extract actionable sentiment insights and streamline workflows. With Observe.AI, businesses transcribe every interaction with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams. Observe.AI is trusted by more than 160 customers and partners, including National Debt Relief, Root Insurance, Alcon Laboratories, and Pearson. Backed by Menlo Ventures, Next47, NGP Capital, Emergent Ventures, Scale Ventures, Nexus Ventures, and Y-Combinator, Observe.AI`s headquarters is in San Francisco with an office in Bangalore, India.
Persado`s platform generates the most persuasive language for communications designed to drive action. The software uses semantic algorithms to map emotions and generate language for marketing communications such as emails, landing pages, mobile, push notifications and social media. By breaking down marketing language into emotional, descriptive, and formatting components, Persado`s software linguistically engineers the optimal language, replacing the guesswork of copywriting. Using Persado, leading brands such as Best Buy, Citi, LivingSocial, MetLife, Neiman Marcus, Verizon Wireless, Vodafone, and ZipCar are realizing tens of millions of dollars in incremental revenue compared to campaigns written traditionally, using copywriters. Winner of the DMA`s 2014 Innovation Award for Digital Technology, Persado is backed by Bain Capital Ventures, StarVest Partners, American Express Ventures, and Citi Ventures. The company is headquartered in New York City, with offices in San Francisco, Athens, London, Rome, and Rio de Janeiro.
Austin Data Works is a Austin, TX-based company in the Software and Internet sector.
Cleareye.ai is a Fintech Platform with the sole purpose of improving financial inclusion globally. Cleareye.ai provides technology solutions powered by advanced Artificial Intelligence and Quantum inspired algorithms to simplify banking. Our platform combines the power of - Consumer Experience Sensing, Insights generation from Data, and Bionic processes powered by Artificial Intelligence - to transform banks into hyper agile organizations, that customers want to bank with, and employees feel proud of. We deliver exceptional customer service where customers expect it, drive short term gains and long-term growth, and generate insights to sustain momentum at digital scale.
Developed at Harvard, Qstream is a radically new sales performance platform used by top brands to ignite high-performance sales teams. Combining science and data analytics in an easy-to-use mobile solution, Qstream is the first and only proven approach to building smarter, more confident sales teams at scale – with impact to the bottom line. By letting reps play a game on their phone for just minutes a day, Qstream delivers data-driven insights that help sales leaders align behaviors for growth, and identify targeted coaching opportunities to strengthen the capabilities that matter most. Whether you`re delivering information to new hires or reinforcing product messages and selling skills from a recent sales meeting, Qstream is the only solution proven to durably change the customer-facing behavior of your reps. Today Qstream is used by 13 of the top 15 global life sciences companies, as well as leaders in technology, healthcare and financial services. The company is based outside Boston, MA, with additional locations in Hood River, OR and Dublin, Ireland.