| Name | Title | Contact Details |
|---|---|---|
Mark Shepardson |
Chief Technology Officer | Profile |
Southwest Airlines is all about moving People--by helping them travel from one place to another, and by genuinely caring for Employees and Customers. Our Employees make us who we are, and the Heart at the center of our bold look helps us communicate our passions--providing outstanding Customer Service, offering affordable travel options, and following the Golden Rule. Based on the U.S. Department of Transportation`s most recent data, we`re the nation`s largest carrier in terms of originating domestic Passengers boarded. We operate an all-Boeing fleet (the largest in the world!), the majority of which are equipped with satellite-based WiFi providing gate-to-gate connectivity while over the United States. That connectivity enables Customers to use their personal devices to enjoy on-demand movies and television shows, as well as nearly 20 channels of free, live TV compliments of our valued Partners! Bags Fly Free on Southwest, and we`re the only major U.S. airline to offer that to everyone (first and second checked pieces of luggage, size and weight limits apply), and there are no change fees, either, though fare differences might apply. We don`t like fees, and we love connecting People to what`s important in their lives! That`s what Southwest Heart is all about!
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