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Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of solicited and unsolicited feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. We refer to this process as Reputation Experience Management, a category we created. Thousands of global organizations rely on the patented algorithms behind Reputation Score X™ to provide a reliable index of brand performance in order to make targeted business improvements. We are backed by Bessemer Ventures and Kleiner Perkins and trusted by more than 250 partners, including Google, Facebook, Salesforce, J.D. Power, Amazon and Web.com.
MetaCommunications develops workflow and collaborative productivity solutions that automate marketing, brand management, creative design, packaging and prepress processes so organizations around the world can be more productive. With thousands of customer sites worldwide, we have the solid experience and range of solutions to quickly help your organization take its productivity to the next level through improved processes, workflows and communications. MetaCommunications produces its flagship product Workgroups DaVinci™, as either an on-premise installation or as a cloud-hosted solution. We also provide turnkey implementation, best practices consulting and training services.
Softonic.com is a San Francisco, CA-based company in the Software and Internet sector.
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