B2B companies have dramatically accelerated customer acquisition efforts by employing technology such as Salesforce.com, Marketo and Eloqua. But as more businesses are paid over time, customer acquisition is merely the beginning of the story. Thats why customer-driven enterprises are using Gainsight, the leading Customer Success Management solution, to proactively manage retention, reduce unexpected churn and identify upsell opportunities by leveraging big data analytics across sales data, usage logs, support ticket, surveys and other sources of customer intelligence.
Ballantyne Strong was founded by Robert Scott Ballantyne of Omaha, Nebraska, in 1932 as a cinema equipment company, manufacturing and selling film projectors and sound equipment. Since that time, STRONG has grown into a complete, end-to-end provider of the most state-of-the-art audio-visual and professional lighting systems and services recognized the world over. As the world becomes increasingly technologically integrated, we know our clients need a partner to help navigate, assimilate, and capitalize on these advances. We partner with our clients to use the latest technologies to: create and enhance client branding, and create a truly immersive experience for their customers — regardless of the industry they’re in. From installation to remote monitoring and repair to onsite maintenance and service, our STRONG Managed Services supports the full range of technology solutions we provide to our customers. Our Network Operations Center (NOC) is staffed 24/7/365 by high-level network engineers who monitor and correct minor issues before they become system-wide outages. Our Strong Technical Services technicians work in tandem with our NOC staff, providing on-the-ground installation, repair and upgrade of installed products and systems. STRONG is a true one-stop-shop for all of our clients’ technology solution needs. Our products and solutions include: digital projectors, digital audio systems, digital signage and displays, digital screen systems, theatrical and architectural lighting, and IP video surveillance. Our MDI Screens and Screen Systems (researched, designed and manufactured in-house) are known globally as the leader in silver screen and other technologies that provide the best refraction for the most advanced 2D and 3D projectors on the market.
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