| Name | Title | Contact Details |
|---|---|---|
Tim Sublette |
Chief Technology Officer | Profile |
Dekard Software is a Ann Arbor, MI-based company in the Software and Internet sector.
SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.
At VSSI, we are committed to providing cost-effective quality service with the required skills and expertise to meet our customers' specific requirements of today and the future. Our mission is to add value to our clients and employees through an
C2C Systems is a Westborough, MA-based company in the Software and Internet sector.
Tamarac is a Seattle, WA-based company in the Software and Internet sector.