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The company whose PMO experience is featured here is a rapidly growing small business that provides business process outsourcing services in the travel industry, focusing on the exploitation of the internet to grow top and bottom lines its customers. The company operates in a fast changing environment and needs to be acutely in touch with its customers' needs and respond more rapidly than before. The company created its Project Management Office (PMO) in the last 6 months prior to this article. Following is a review of the company's experience with setting up its PMO conducted with the Director of the PMO. What circumstances at the company led to the establishment of your PMO? Prior to the Director's appointment, the company had managers on staff with project management duties, but there were no repeatable, consistent processes, tools and templates to perform projects, measure and control them. Each manager did what they thought best, knowledge sharing was informal and rare, certainly not something expected by top management. After the acquisition of a major client that presented the company with some new challenges in delivery of services, Management realized the need for some formalization of project management practices. At the time the company was a small company, less than $50 million in revenues. This new client's impact on their operations and financial health was very significant.
MPR is a specialty engineering and management services firm delivering value to clients around the globe. Our engineers work in and across, multiple disciplines in three diverse industries: Power, Federal, and Product Development. This cross-disciplinary interaction and knowledge sharing delivers optimal results. MPRs Power Services Group solves the technical challenges associated with some of the industrys most complex issues, providing solutions across energy sectors, including nuclear, fossil, and renewables. Our Product Development Group specializes in the design and development of new life sciences technologies and consumer products. And, the technical and project management solutions from MPRs Federal Group enables the United States government to enhance the safety of our military personnel and our citizens, meeting the needs for the Department of Defense, Department of Energy, and Department of Homeland Security. With nearly 250 employees, MPRs strongest and most valuable asset is our people, who combine technical insight with an unparalleled breadth of engineering capabilities. For more than 50 years, MPR has delivered excellence across the entire project or product life-cycle to benefit its clients and society as a whole.
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