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Tellennium is an expense management, lifecycle management, and wireless mobile management firm focused on the enterprise market.
Founded in 2006, Afiniti is a world-leading applied artificial intelligence company that uses patented technology to pair customers and contact center agents based on how well they are likely to interact. Afiniti uses a cutting-edge AI solution to identify and predict patterns in human interactions, subsequently using these predictions to optimally pair customers with contact center agents. In most contact centers today, as a customer contacts a company, they are typically routed to the next available agent. Afiniti® Enterprise Behavioral Pairing™ opens up a whole new world of possibilities that lead to better customer interactions by going beyond this sequenced routing system. As agents become free, our AI deploys specialized machine learning techniques to identify agents` unique interaction histories. In parallel, the technology identifies customers` histories and likely intent, in order to predict which customer-agent pairing is most likely to result in a successful outcome. On the back end, Afiniti further leverages AI and machine learning techniques to identify overarching conversational patterns. Its algorithms continually learn and improve, analyzing millions of interactions every day. Afiniti works closely with clients, using these observations to optimize pairings for the particular KPIs that matter most to their business, such as sales, retention, or collections.
Global IT is a Sterling, VA-based company in the Software and Internet sector.
ALICE is a guest experience management platform that enables hotels to deliver exceptional service.
Founded in 2018, Sorare was created by football fans for football fans. Through blockchain digital collectibles and its global fantasy football, the company is on a mission to become `the game within the game`. Sorare is transforming online sports fandom and giving its community a new way to connect to the clubs and players that they love. The platform had a monthly card sales volume of over $80M since January 2021 across 140 countries. Based in Paris, Sorare is funded by a world-class team including Benchmark, Accel Partners, e.ventures, footballers Gerard Piqué, Antoine Griezmann and Rio Ferdinand.