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Spotlight Ticket Management provides SaaS-based enterprise sports and entertainment ticket management solutions. The company offers SpotlightTMS, a web- and SaaS-based product suite that enables companies to centralize and automate sports and entertainment ticket management. Its SpotlightTMS product suite includes SpotlightTMS for Salesforce which manages tickets within a CRM platform; Box Office by Spotlight that manages and tracks ticket purchasing; Ticket Manager Express which enables companies to leverage online ticket management tools; Spotlight Express that puts tickets in the inbox; and Spotlight Mobile which allows users to get sports, concert, and theater tickets using mobile devices. The company offer solutions in functional areas such as ticket administration, financial and legal, marketing, procurement, and sales. It serves customers in the communications, banking, insurance, healthcare, entertainment, manufacturing, law, technology, and utilities industries. Spotlight Ticket Management was formerly known as Corporate Events Group, Inc. It was founded on August 27, 2007 and is based in Calabasas, California.
Connect with your customers wherever they are, through any communication channel with Vocalcom Cloud Contact Center Solutions. Created in 1995, Vocalcom is a provider and world leader of omnichannel cloud contact center software solutions for customer service, sales/telemarketing, and debt collection. Our award-winning solution helps businesses deliver effortless omnichannel customer experiences - across voice, email, webforms, chat, instant messaging and social media - and drive more effective outbound call campaigns. Give your agents a more comfortable set-up and reduce the need for training with a contact center solution featuring a highly intuitive, unified interface and a comprehensive overview of the customer journey across all communication channels. Vocalcom`s open platform easily integrates with your CRM and business applications to boost your productivity and give your customers a richer and more personalized experience. Additionally, our unique CTI solution developed natively in Salesforce makes it easy to manage your contact center and all your omnichannel customer interactions in Salesforce. Spanning 47 countries and 5 continents, Vocalcom is trusted by more than 1,400 customers to orchestrate over 1 billion customer interactions per year in the cloud and on-premise. Vocalcom`s customers include HSBC, Axa, Comdata, Renault, BNP, Nespresso, FC Barcelona, Vodafone, Allianz, Office Depot and many more.
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