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SkySyncs Enterprise File Migration & Data Management platform enables organizations to maximize productivity & business value from their unstructured content at scale.
Founded in 2006, Afiniti is a world-leading applied artificial intelligence company that uses patented technology to pair customers and contact center agents based on how well they are likely to interact. Afiniti uses a cutting-edge AI solution to identify and predict patterns in human interactions, subsequently using these predictions to optimally pair customers with contact center agents. In most contact centers today, as a customer contacts a company, they are typically routed to the next available agent. Afiniti® Enterprise Behavioral Pairing™ opens up a whole new world of possibilities that lead to better customer interactions by going beyond this sequenced routing system. As agents become free, our AI deploys specialized machine learning techniques to identify agents` unique interaction histories. In parallel, the technology identifies customers` histories and likely intent, in order to predict which customer-agent pairing is most likely to result in a successful outcome. On the back end, Afiniti further leverages AI and machine learning techniques to identify overarching conversational patterns. Its algorithms continually learn and improve, analyzing millions of interactions every day. Afiniti works closely with clients, using these observations to optimize pairings for the particular KPIs that matter most to their business, such as sales, retention, or collections.
Notified is the world’s only communications cloud for events, public relations & investor relations to drive meaningful insights and outcomes. Learn more.
ExteNet Systems is the nation`s largest privately-held provider of converged communications infrastructure and services addressing outdoor and in-building wireless, fiber and other advanced connectivity needs of its customers. Our customers include mobile network operators (MNOs), real estate owners, property managers, wholesale carriers, enterprises, municipalities, and rural carriers. Our outdoor small cell and DAS networks are deployed in a variety of urban, suburban, and rural environments while indoor networks are deployed in iconic sports and entertainment venues, convention centers, commercial office buildings, college campuses, healthcare facilities, hotels and resorts, and transit systems nationwide.
VaaS International Holdings, Inc. (Video Analysis as Service) is the preeminent provider of license plate recognition (“LPR”) and facial recognition products and data solutions. Structured as a holding company with two wholly-owned subsidiaries, each with a distinct focus on VaaS`s two primary end markets: Commercial Clients and Public Safety Clients. DRN provides vehicle location data to manage risk, prevent fraud, and improve portfolio results for Financial Services, Automotive Lenders, and Insurance firms. Vigilant Solutions uses a combination of vehicle location data and criminal records to protect officers, families, and communities by providing data and software solutions to Federal, State and Local Law Enforcement.